Returns & Exchanges

At Fancyleds, we want you to be completely satisfied with your lighting setup, which is why we offer a 30-day return window for all products in original condition. If your immersive experience isn't quite right, our streamlined process ensures a quick resolution or a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack the electronics in their original packaging, ensuring all sync boxes, LEDs, and power cables are included to avoid restocking fees.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our technical team inspects the hardware for functionality, your refund will be processed back to your original payment method within 5-7 business days.